LodestoneEldercare Guide — point toward true help

Where to startWho helps me locallyOregon

Who helps you in Oregon

These are the free, unbiased offices in Oregon whose actual job is to help families like yours. No product to sell, no charge. You do not have to figure this out alone — and you should never pay someone just to “get you approved.” Start with any one of them.

In a hurry? If a hospital is about to discharge your person, ask the hospital's discharge planner or social worker first — that is their job. Then call the Oregon offices below to line up what comes next.

Your Oregon offices

1-855-673-2372
Oregon Aging and Disability Resource Connection (ADRC)
1-855-ORE-ADRC. Statewide line for long-term support options, information, and referral.
1-800-722-4134
Oregon SHIBA — Senior Health Insurance Benefits Assistance
Free, unbiased Medicare counseling; enter your ZIP to reach a local counselor.
1-800-522-2602
Oregon Office of the Long-Term Care Ombudsman
Independent state agency advocating for residents of nursing homes, assisted living, and adult foster homes.
1-800-677-1116
Eldercare Locator (finds your local Area Agency on Aging)
The federal front door, run by the Administration for Community Living. Enter a ZIP and it routes you to the Area Agency on Aging for your area — works in every state.

Contacts gathered 2026-07-07. Phone numbers rarely change, but if one has moved, the source link beside it goes to the official page with the current number.

Prefer to look them up yourself?

These are the official national directories — the same doors, straight from the source. Enter your ZIP and they route you to the Oregon office:

What to ask when you call

  • What services can help us right now, and is there a waitlist?
  • Does my parent qualify for Oregon Medicaid long-term care, and how do we apply?
  • What does Medicare cover here, and what will it not cover?
  • Who can review a facility's record with me before we choose?

You now know more than most people who walk into that office. That is the whole point.

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