LodestoneEldercare Guide — point toward true help

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Who helps you in Ohio

These are the free, unbiased offices in Ohio whose actual job is to help families like yours. No product to sell, no charge. You do not have to figure this out alone — and you should never pay someone just to “get you approved.” Start with any one of them.

In a hurry? If a hospital is about to discharge your person, ask the hospital's discharge planner or social worker first — that is their job. Then call the Ohio offices below to line up what comes next.

Your Ohio offices

1-866-243-5678
Ohio Aging & Disability Resource Network
Connects you to the Area Agency on Aging serving your community.
1-800-686-1578
OSHIIP — Ohio Senior Health Insurance Information Program
Free, unbiased Medicare counseling from the Ohio Department of Insurance.
1-800-282-1206
Ohio Long-Term Care Ombudsman
The state ombudsman hotline — an advocate for residents of nursing homes and assisted living.
1-800-677-1116
Eldercare Locator (finds your local Area Agency on Aging)
The federal front door, run by the Administration for Community Living. Enter a ZIP and it routes you to the Area Agency on Aging for your area — works in every state.

Contacts gathered 2026-07-07. Phone numbers rarely change, but if one has moved, the source link beside it goes to the official page with the current number.

Prefer to look them up yourself?

These are the official national directories — the same doors, straight from the source. Enter your ZIP and they route you to the Ohio office:

What to ask when you call

  • What services can help us right now, and is there a waitlist?
  • Does my parent qualify for Ohio Medicaid long-term care, and how do we apply?
  • What does Medicare cover here, and what will it not cover?
  • Who can review a facility's record with me before we choose?

You now know more than most people who walk into that office. That is the whole point.

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