LodestoneEldercare Guide — point toward true help

Where to startWho helps me locallyKentucky

Who helps you in Kentucky

These are the free, unbiased offices in Kentucky whose actual job is to help families like yours. No product to sell, no charge. You do not have to figure this out alone — and you should never pay someone just to “get you approved.” Start with any one of them.

In a hurry? If a hospital is about to discharge your person, ask the hospital's discharge planner or social worker first — that is their job. Then call the Kentucky offices below to line up what comes next.

Your Kentucky offices

1-877-925-0037
Kentucky Aging and Disability Resource Center (ADRC)
Statewide line for information and referral to aging and disability programs and services.
1-877-293-7447
Kentucky SHIP — State Health Insurance Assistance Program
Free, unbiased Medicare counseling.
look up →
Kentucky Long-Term Care Ombudsman — find your district
Kentucky has no single statewide ombudsman number — 15 district programs affiliated with the Area Agencies on Aging each serve their own counties. Use the district ombudsman locator (ombuddy.org), or the national Eldercare Locator at 1-800-677-1116.
1-800-677-1116
Eldercare Locator (finds your local Area Agency on Aging)
The federal front door, run by the Administration for Community Living. Enter a ZIP and it routes you to the Area Agency on Aging for your area — works in every state.

Contacts gathered 2026-07-07. Phone numbers rarely change, but if one has moved, the source link beside it goes to the official page with the current number.

Prefer to look them up yourself?

These are the official national directories — the same doors, straight from the source. Enter your ZIP and they route you to the Kentucky office:

What to ask when you call

  • What services can help us right now, and is there a waitlist?
  • Does my parent qualify for Kentucky Medicaid long-term care, and how do we apply?
  • What does Medicare cover here, and what will it not cover?
  • Who can review a facility's record with me before we choose?

You now know more than most people who walk into that office. That is the whole point.

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